In today’s high-tension environment in the United States, even the most minor disputes threaten to morph into something bigger. Community association professionals and volunteers have a responsibility to make sure that disputes are resolved amicably and internally. When they aren’t, disputes escalate, the press often gets involved, and legislators take note. All of that could lead to potentially harmful legislation.

CAI is tracking 88 bills in 2026 related to association dispute resolution across the country. These range from proposals to establish new ombudsperson programs, establishing a bill of rights specific to community associations, and new alternative dispute resolution requirements for associations. Here’s a round up:

Hawaii, Maryland, and New York introduced legislation to establish a new ombudspersons office in 2026.

Maine and Washington state introduced legislation empowering the state’s attorney general to investigate association-related complaints.

While Florida has an existing ombudsperson specific to condominiums, legislation was introduced in 2026 that would add a second ombudsperson’s office to handle HOA-related disputes.

Illinois and Utah discussed legislation modifying existing ombudsperson programs. CAI’s Utah Legislative Action Committee worked closely with legislators to craft fixes that work for all stakeholders. The Utah legislation successfully passed, creating a final product that addresses not just the ombudsperson office, but also clarifies specific rules around flags, and defines association property, storage of boats and other vehicles, and declarant turnover. The bill also clarified that the ombudsperson office does not have an attorney-client relationship with individuals who engage the office and specifies what materials must be published by the office on its website.

CAI’s Minnesota, Georgia, and North Carolina LACs worked hard to halt or amend legislation designed to set new standards for association dispute resolution among other provisions. These efforts saw mixed results with the Minnesota and Georgia bills passing in a form that is ultimately not in line with CAI’s public policies.

Specifically, many provisions of Minnesota bill SF 1750 include vague language and undefined terms, creating ambiguity that may result in increased litigation. Even with improvements, the cumulative effect of the final law introduces additional procedural and operational requirements that will require continued adjustment by associations and management companies and will likely result in increased costs for associations. As the legislation takes effect, ongoing follow-up surveys, stakeholder feedback, and data collection will be critical to evaluating the legislation’s real-world impact.

Georgia SB 406 requires property owners associations to register with the state, creates a process for the secretary of state to handle complaints filed by owners, and sets rules for how associations operate, renew registration, and handle foreclosures and disputes.  This bill represents a major shift in how the state regulates community associations and will make it more difficult to recruit volunteer board members, leading to higher costs, lawsuits, and unintended harm to Georgia’s community associations. Representatives of the Georgia LAC continue to work with the secretary of state’s office on creating rules and processes on how to best implement this legislation.

CAI continues to emphasize that the community association housing model works best when it is empowered to self-regulate. As noted in CAI’s newly adopted Ombudsperson Public Policy, CAI primarily advocates for legislation that empowers community associations to adopt an internal alternative dispute resolution process. This approach is preferrable to creating a new state bureaucracy to investigate what in many states amounts to a limited number of complaints annually.

CAI encourages communities to adopt fair alternative dispute resolution mechanisms to resolve disputes outside of state legislative requirements, particularly in appropriate cases where such measures can facilitate efficient and equitable resolution. Alternative dispute resolution procedures can facilitate a neutral, cost-effective forum where homeowners and board members can meet on equal footing and hold a real dialogue. CAI members also have access to the CAI Exchange, where industry leaders can share best practices in handling disputes that may arise.

CAI encourages all community association boards to take the time to adopt the CAI Civility Pledge, and commit to fostering dialogue, understanding, and belonging. It is up to all of us to proactively promote civility and fair dispute resolution procedures in our communities and recommit to the shared goal of making community associations a great place to live.

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